Terms & Conditions

These Terms and Conditions ("Terms") are a binding agreement between you ("you" or "user") and All Family Care Health PC, doing business as Red Canyon Medical Clinic ("we," "us," or "our"). By accessing or using our website at https://redcanyonclinic.com, submitting any forms, or receiving services from our clinic, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our website or services.

1. About Our Practice

Red Canyon Medical Clinic is a primary care and family medicine clinic located at 3311 S Rainbow Blvd, Las Vegas, NV 89146. We are open 7 Days a Week, undefined. We provide in-person and telehealth services to patients of all ages.

All clinical services are provided by licensed healthcare professionals in the state of Nevada.

2. No Provider-Patient Relationship from Website Use

Browsing our website, reading our content, or submitting a contact form does not establish a provider-patient relationship. A clinical relationship is formed only after you have been formally accepted as a patient, completed the intake process, and been seen by a provider.

The information on our website is for general educational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have about a medical condition.

3. Eligibility

Our website is intended for users who are at least 18 years old. Clinical services are available to patients of all ages. For patients under 18, a parent or legal guardian must consent to treatment, agree to these Terms on the minor's behalf, and assume financial responsibility for all services rendered.

4. Appointments and Services

All visits to Red Canyon Medical Clinic are by appointment. We do not accept walk-in patients at this time.

• Appointments may be scheduled by phone at (725) 240-6626 or through our website.
• We reserve the right to reschedule or cancel appointments as needed.
• Arriving more than 15 minutes late may result in rescheduling your appointment.

5. Telehealth Services

Red Canyon Medical Clinic offers telehealth consultations through secure, HIPAA-compliant audio and video platforms. By using our telehealth services, you acknowledge and agree that:

• Telehealth services are delivered via secure telecommunications technology and are subject to the same standard of care as in-person visits.
• Telehealth has limitations compared to in-person care. Certain conditions may require an in-person examination.
• Our providers are licensed in the state of Nevada. Telehealth services are only available to patients located in Nevada at the time of their visit.
• A telehealth visit may or may not result in a diagnosis or prescription. Clinical decisions are made at the sole discretion of the treating provider.
• You are responsible for ensuring you have a private, quiet location and a reliable internet connection for your telehealth visit.

6. Payment, Billing, and Insurance

a) Insurance Patients

We accept several major insurance plans. Insurance coverage varies by plan, and acceptance of your insurance does not guarantee coverage for specific services. You are responsible for:

• Verifying your coverage and benefits before your visit
• Copays, coinsurance, deductibles, and any amounts not covered by your insurance
• Providing accurate and current insurance information

b) Self-Pay Patients

For patients without insurance or who choose to pay out of pocket:

• Initial visit: $125
• Follow-up visits: $75

Payment is due at the time of service. We accept major credit and debit cards.

c) Cancellation and No-Show Policy

We ask that you provide at least 24 hours' notice if you need to cancel or reschedule your appointment. Repeated no-shows or late cancellations may result in a fee or dismissal from the practice.

d) Refunds

Fees for completed services are generally non-refundable. If you believe you were billed in error, please contact us and we will review your account.

7. SMS/MMS Communications

By providing your phone number and opting in to text messages, you consent to receive automated and non-automated text messages from Red Canyon Medical Clinic, including:

• Appointment confirmations and reminders
• Billing and payment notifications
• Clinical follow-up messages

Message frequency varies. Message and data rates may apply.

• To opt out at any time, reply STOP
• For help, reply HELP or contact us at info@redcanyonclinic.com or (725) 240-6626

SMS consent is not a condition of receiving clinical services. Your phone number will not be sold, shared, or disclosed to third parties for marketing purposes. Our SMS program is subject to our Privacy Policy.

8. Website Content and Intellectual Property

All content on this website — including text, graphics, logos, icons, images, and software — is the property of All Family Care Health PC or its licensors and is protected by United States copyright and trademark laws.

You may view and print content from this website for your personal, non-commercial use only. You may not reproduce, distribute, modify, or create derivative works from any content without our written permission.

9. Prohibited Conduct

When using our website, you agree not to:

• Violate any applicable law or regulation
• Attempt to gain unauthorized access to our systems or data
• Upload malicious software or interfere with the website's operation
• Scrape, harvest, or collect information from our website by automated means
• Submit false or misleading information through our forms
• Impersonate another person or entity

10. Privacy

Your use of our website and services is also governed by our Privacy Policy & HIPAA Notice of Privacy Practices, which describes how we collect, use, and protect your personal information and protected health information.

11. Third-Party Links

Our website may contain links to third-party websites or services (such as insurance portals, mapping services, or health resources). These links are provided for your convenience only. We do not endorse, control, or assume responsibility for the content or practices of any third-party site.

12. Disclaimers

Our website and its content are provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied. We disclaim all warranties relating to the website, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

This disclaimer applies to the website and digital content only. It does not limit or disclaim any warranties relating to clinical care or professional medical services, which are governed by applicable professional standards and Nevada law.

13. Limitation of Liability

To the fullest extent permitted by Nevada law, All Family Care Health PC and its officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the website.

Our total aggregate liability for any claims related to the website shall not exceed one hundred dollars ($100.00). This limitation does not apply to claims of professional negligence or medical malpractice, which are governed by Nevada law (NRS Chapter 41A).

14. Indemnification

You agree to indemnify, defend, and hold harmless All Family Care Health PC, its officers, employees, and agents from any claims, losses, damages, liabilities, and expenses (including reasonable attorney fees) arising from your violation of these Terms, your use of the website, or your violation of any third party's rights.

15. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of Nevada, without regard to its conflict of laws provisions.

Any disputes arising from or relating to these Terms or your use of our website or services shall be resolved exclusively in the state or federal courts located in Clark County, Nevada. You consent to the personal jurisdiction and venue of such courts.

16. Termination

We may suspend or terminate your access to the website at any time, with or without cause, and without prior notice. Termination of website access does not affect any existing provider-patient relationship, which is governed by separate clinical policies and applicable law.

17. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with a revised effective date. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms. We encourage you to review this page periodically.

18. Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision will be enforced to the maximum extent permissible, and the remaining provisions will continue in full force and effect.

19. Entire Agreement

These Terms, together with our Privacy Policy & HIPAA Notice and any consent forms signed at the time of treatment, constitute the entire agreement between you and All Family Care Health PC regarding your use of the website.

20. Contact Information